Quick Questions

Must I be a natural-born rider?

The design of the E-TWOW scooter offers a very stable and easy ride, even for people who have never used a scooter before.

Do I need a driver’s licence to ride an e-scooter?

No.

May I ride my e-scooter on the highway?

No. Our e-scooters are only intended for (sub)urban use.

After my online purchase, when will I receive my e-scooter?

Shipping usually takes 5 – 7 business days depending on your location.

Where are the scooters shipped from?

We ship the scooters from our facility in Jeffreys Bay, Eastern Cape.

Which shipping company will deliver my e-scooter?

We make use of The Courier Guy.

Is it portable?

Yes. It can be folded? The E-TWOW scooter is a completely foldable electric scooter (patented). The folding process is done in 3 easy steps and it takes only a few seconds. It is height adjustable, it features handlebar folding, and main body folding. Moreover, it also has an automatic unfolding body. The entire folding systems has never been used until now for such a vehicle.

What are the dimensions of an E-TWOW scooter?

Unfolded: 940 x 135 x 1160 mm | Folded: 945 x 135 x 300 mm; which makes it very easy to carry and store (for example, you can store it under a desk, in a suitcase or in a locker), and it is virtually unnoticeable at your feet or under the seats of a bus or a train.

What is the power consumption of an e-scooter?

The E-TWOW electric scooter has a power consumption of only 6.15W/km (with the LED lights turned on).

What is the maximum speed of an E-TWOW electric scooter?

The E-TWOW reaches speeds of up to 36km/h! Many countries have a legislation that imposes a speed limitation. The E-TWOW scooter features a great particularity – the speed can be limited according to the legislation of every country, so once a maximum speed is set, the scooter won’t exceed that speed. The preset speed limitations are 6 km/h, 12 km/h, 20 km/h and 25 km/h. This function can be activated or deactivated from the central control unit, according to the user’s needs.

What is the autonomy of E-TWOW scooters?

The autonomy is between 30 and 45 km/h and it was calculated at a constant speed of 20km/h, with a load of under 75kg and with a wind speed of under 10km/h. The E-TWOW is the first scooter to use the KERS technology (KINETIC ENERGY RECOVERY SYSTEM) through the magnetic braking system, so the autonomy can be increased up to 60 %. This system is used in Formula 1 cars and it’s the first time such a technology was integrated in an electric kick scooter.

What is the charging time?

1.5-2 hours (4A charger) or 3-3.5hours (2A charger). When you get the E-TWOW electric scooter for the first time, we recommend charging the battery fully before using it, and charge it once every three months if you stopped using the scooter.

Are the E-TWOW scooters waterproof?

No. Keep the scooter away from water and moisture. If you are somehow caught by rain, make sure to get the scooter as soon as possible in a dry and warm place and clean it really well with a dry cloth so that no water remains on it.