Shipping

Our scooters are couriered straight to your door. At e-scooters SA we make use of The Courier Guy as our primary service provider for all our orders.

Delivery addresses such as Mines, Power Stations, Plots/Farms, Military Bases, Game Lodges, Ports/Harbours, Embassies and Consulates incur additional expenses for delivery which we would like to avoid ensuring the costs for our customers are kept to a minimum. If your delivery address falls within this category – please send us an email at info@escooterssa.com so that we can discuss an alternative delivery method.

Please note that we do facilitate collections from our physical address – 6 Maluti Street, Fountains Business park, Jeffreys Bay, 6330.

The Courier Guy only delivers to a signature from receiver at the address specified – no P.O. Box addresses please.

Orders are shipped within 1 day from when your order is completed, and delivery normally takes 3-5 working days.

Online EFT payments require a processing time of 48 hours for order to be completed.

We know it can be frustrating to wait even 5 minutes for your e-lectric scooter and whilst we guarantee a high-quality standard of delivery time, unforeseen circumstances with couriers can arise and, therefore, the delivery dates are not always definite.

All orders are shipped economy.

A tracking reference number will be emailed to you and you will be able to track the progress of your delivery via the The Courier Guy website https://thecourierguy.pperfect.com/